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Also, our phone line to the house came down in a very windstorm another night time, as did our neighbors. We don't utilize a landline any longer, though the cable is in the street and continue to connected on the house close. I proposed that They simply take out it entirely. They claimed as I didn't have an active landline, they'd not send out a technician out to clean up the wire in the middle of the street.
Back inside your working day, you had a option of companies. Now We have now megacorps that swallow every different choice up and you're remaining with 3 decisions spanning a complete state, all of which collude with eachother to extort It really is customers.
@chris14 I desired to apparent up some inaccurate facts. We're going to repair TELUS owned downed traces at no demand. We'll only eliminate the line wholly for construction/renovation needs but there's a cost involved. We sent you A personal concept in the event you want to move forward with either circumstance.
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I realize it is very discouraging because I'm in exactly the same problem, nevertheless it is actually regarding the Television set sign that's been misplaced.
Payment impacting variations would require a cellular Telus technical support phone contact but before accomplishing that, Have you ever tried the payment arrangement possibilities on-line?
following the agent evaluation my account he said I can not give you a deal or credits such as you have now with all your exiting account, so i just gave up and hangup the cellular phone.
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so i known as the customer server (Jane) to solve The problem after detailing the situation and what It is occur, The agent just side with her husband or wife and she lied in regards to the credits and reductions they removed from my account being a loyal customer with Telus and she said the credits expired and no longer out there, she Believe I am stupid, When the discounted has expired i need to see the expiration date on my bill like i see on property service Monthly bill.
My specialist helped me with my issue and answered all of my follow-up thoughts. You have got the best people today Doing work for you!
The hours they've usually are not Operating well with my work and caring for an aged relative busy timetable. I also chatted Nonetheless they advised me I need to connect with in.
The TELUS workforce acknowledges that our function spans numerous Territories and Treaty spots and we have been grateful for the standard Awareness Keepers and Elders who are with us these days, those who have absent ahead of us and also the youth that inspire us.
Hi Every person, I ought to Call customer service with reference to modifying a payment arrangement. I desired to know when there is an e-mail or other strategy to Call them since I'm Doing work, and many times I try and phone and don't get to speak to somebody prior to I must dangle up.
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